Pipeline CRM
Pipeline accountability

Overview

Where every account stands, who owns it, when it was last touched, and what happens next.

What this records: deal stages, next actions and logged customer contact, so work can be handed over and forecast honestly. It does not track keystrokes, screenshots, idle time or location, and there are no productivity scores. Sign-ins and changes are logged for data-integrity purposes only.
Open deals
 
Open pipeline value
Sum of stated deal values
Overdue follow-ups
Next action date has passed
No next action
Open deals with nothing scheduled

Deals by stage

StageDealsValue

Needs attention

DealOwnerNext action

Going cold (14 days, no contact)

DealStageLast touch

Recent activity

    Accounts

    Companies

    Every organisation in the book, with its owner and the last time anyone spoke to them.

    CompanyRegionPrimary contactOwnerDealsLast touch
    Opportunities

    Deals

    Stage, value, owner and the next committed action — oldest commitments first.

    DealStageNext actionOwnerValueLast touch
    Contact log

    Activity

    Every logged call, email, meeting and quote note, newest first.

    WhenTypeNoteDeal / companyBy
    Manager view

    Team

    Workload and follow-through per person. Activity counts show that accounts are being worked — they are not a performance score.

    PersonRoleOpen dealsOverdueTouches 7dTouches 30dLast activityLast sign-in
    Administration

    Users & audit

    Accounts, roles and the change log. New accounts are issued a temporary password and must change it at first sign-in.

    NameEmailRoleStatusLast sign-in

    Audit log

    most recent 100
    WhenWhoActionTargetIP